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New Research Shows Live Chats Can Increase Sales by Nearly 16%
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New Research Shows Live Chats Can Increase Sales by Nearly 16%

Live chats between sellers and buyers can increase purchase probability of tablets by 15.9%. Sellers with low feedback scores benefit more from live chat conversations than sellers with high scores.  Popular products sell even better after a live chat. Consumers are more likely to initiate a live chat conversation when the perceived risk of purchase...

Highlighting Women’s Achievements Makes Them Want to Be the Boss, Research Shows
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Highlighting Women’s Achievements Makes Them Want to Be the Boss, Research Shows

Highlighting female achievements in the workplace makes capable women significantly more likely to want to be the boss, a study shows. Public feedback about a woman’s performance can significantly increase her willingness to lead, even in male-dominated environments, according to the research. The teams led by these women are subsequently more likely to perform well....

Report Builds Framework for ‘Digital Political Ethics’ in 2020
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Report Builds Framework for ‘Digital Political Ethics’ in 2020

With the 2020 elections looming and amid continuing concerns over social media’s role in U.S. politics, four top universities have published a comprehensive new report recommending how candidates, tech platforms and regulators can ensure that digital political campaigns promote and protect fair elections. The report, Digital Political Ethics: Aligning Principles with Practice, was developed by Johns Hopkins,...

When College Students Post About Depression on Facebook
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When College Students Post About Depression on Facebook

When college students post about feelings of depression on Facebook, their friends are unlikely to encourage them to seek help, a small study suggests. In fact, in this study, none of the 33 participating students said their friends told them they should reach out to a mental health professional to discuss their problems. Instead, most...

Is Sparkling Water Bad for You?
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Is Sparkling Water Bad for You?

For many people, the start of a year is a time for new health resolutions – be it eat more vegetables, consume less sugar or drink more water. Keeping hydrated is essential for body functions such as temperature regulation, transporting nutrients and removing waste. Water even acts as a lubricant and shock absorber for joints....

Volunteer Tourism Can Aid Disaster Recovery
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Volunteer Tourism Can Aid Disaster Recovery

Holidaying in a disaster zone might seem crazy, but “volunteer tourism” can actually help communities recover from natural disasters, a new study finds. And it can offer a unique and rewarding experience for volunteers, if done carefully. “When disaster hits a tourist destination – whether fire, flood, cyclone or earthquake – tourists naturally stay away,...

People Think Marketing and Political Campaigns Use Psychology to Influence Their Behaviors
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People Think Marketing and Political Campaigns Use Psychology to Influence Their Behaviors

A new study has shown that whilst people think advertising and political campaigns exploit psychological research to control their unconscious behaviours, ultimately they feel the choices they make are still their own. The research, led by Dr. Magda Osman from Queen Mary University of London, asked people to volunteer everyday examples of when they feel...