In Orange County, California, where the typical house sells for $1 million, Rep. Katie Porter’s four-bedroom, three-bath residence in a leafy subdivision on the University of California Irvine campus is a bargain. The progressive Democrat and law professor, who has lamented the cost of housing in her district, purchased it in 2011 for $523,000, a below-market price...
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As Countries Ranging from Indonesia to Mexico Aim to Attract Digital Nomads, Locals Say ‘Not So Fast’
Should your community welcome digital nomads – individuals who work remotely, allowing them freedom to bounce from country to country? Our research has found that workers are eager to embrace the flexibility of not being tied to an office. And after experiencing economic losses due to the COVID-19 pandemic, cities and countries are concocting ways...
Dealing with Angry Customers on Social Media? De-Escalate the High Arousal with Active Listening and Empathy
Researchers from Vrije Universiteit Amsterdam, Dartmouth College, Babson College, and LUISS University published a new paper in the Journal of Marketing that shows how to de-escalate customer anger on social media sites by using language that signals active listening and empathy. The study, forthcoming in the Journal of Marketing, is titled “Complaint De-escalation Strategies on Social Media” and is authored by Dennis...
Gorbachev, Who Redirected Course of 20th Century, Dies at 91
Before Mikhail Gorbachev came along, the Soviet Union seemed an immovable superpower in perpetual antagonism to the United States. With a breathtaking series of reforms, Gorbachev changed all that — and redirected the course of the 20th century. Alongside Ronald Reagan and Margaret Thatcher, Gorbachev was a key protagonist in a global drama that many...
Stronger Religious Beliefs Linked to Higher Levels of Sexual Satisfaction
Having stronger religious beliefs is linked to higher levels of sexual satisfaction, a new study shows. Those who report religion being important in their lives have less sex – driven by abstinence among those who don’t live with a partner – but are more content with their sex life overall, researchers have found. The research...
Study Reveals Pipeline from Public Housing to Prison in New York City
Against the backdrop of the United States registering the highest incarceration rates in the world, scholars at the Columbia University Center for Justice, The CUNY Graduate Center and Washington University in St. Louis have identified a distinct pipeline leading from public housing developments to prison. In a pathbreaking study published in the Proceedings of the National Academy...
Paper Finds Employers Increasingly Willing to Hire Workers with Criminal Records
A new paper in The Quarterly Journal of Economics, published by Oxford University Press, indicates that many American businesses are willing to hire workers with criminal records. Such companies become even more interested in hiring such workers if offered crime and safety insurance. Employers are unlikely to interview or hire workers with criminal records compared to otherwise similar...
41% of Teenagers Can’t Tell the Difference Between True and Fake Online Health Messages
A new study has found that teenagers have a hard time discerning between fake and true health messages. Only 48% of the participants trusted accurate health messages (without editorial elements) more than fake ones. Meanwhile, 41% considered fake and true neutral messages equally trustworthy and 11% considered true neutral health messages less trustworthy than fake...
What Are the Seven Virtues of a Healthy Democracy?
People can become involved in politics in a number of ways. They can vote, volunteer in campaigns, or even run for office themselves. But when it comes to improving the state of the U.S. democracy, what can the average citizen do? Christopher Beem, managing director of the McCourtney Institute for Democracy at Penn State, attempted...
Survey Finds Demand for Cosmetic Surgery, Driven by Women Under 45, Surged After the Pandemic
After the stress of the COVID-19 pandemic, a new national survey called the Inaugural ASPS Insights and Trends Report: Cosmetic Surgery 2022 finds many Americans are now investing in themselves through cosmetic procedures, despite an uncertain economy. The American Society of Plastic Surgeons polled member surgeons nationwide and found more than three-quarters of cosmetic-focused plastic surgery practices are seeing more business...










