Top fashion companies that are pledging to end worker exploitation in their global supply chains are hampering progress through their own irresponsible sourcing practices, concludes a new report on working conditions in the Southern Indian garment industry powerhouse. Short production windows, cost pressures and constant fluctuations in orders by brands and retail chains like Nike,...
Commerce
Do Those Retail Apps Increase Customer Engagement and Sales in All Channels?
Mobile apps increase sales, purchase frequency and the range of items sold not only on a retailer’s website but also in its stores. App users exhibit greater product returns. Retail mobile app users are likely to buy a more diverse range of products. Shoppers buy more when they access mobile apps for loyalty rewards programs,...
Centuries-Old Japanese Family Firms Make History Relevant to Today’s Business World
Strategy-makers in long-lived Japanese firms face a challenge to match generations of history and guidance with modern-day corporate challenges and change. A study by researchers from Lancaster University, Politecnico di Milano, UCL and Aaalto University, published in the Strategic Management Journal, reveals that in many Japanese firms, foundational ka-kun – loosely translated as family mottos –...
‘Mommy Bloggers’ Study Reveals Factors That Drive Success in Social Influencer Marketing
Influencer marketing is extremely widespread, yet ineffective. Eighty-six percent of companies use it as part of their social media strategy, but effectiveness remains low. For an influencer on Facebook, the average engagement rate per post is 0.37 percent; on Twitter, it is even lower at 0.05 percent. New research from the University of Notre Dame...
How to Thrive When Foreign Competitors Enter Your Market
Researchers from University of Texas A&M and University of Texas at Austin published a new paper in the Journal of Marketing that examines how incumbent domestic companies can use marketing tools to counter the threat of foreign entrants after the domestic market is liberalized. The study, forthcoming in the September issue of the Journal of Marketing and titled “Effects...
Tired of Waiting on a Waiter?
New Study Key Takeaways: Tabletop technology contributes to an increase in $2 million in sales or $1 million in profit per month in the short-run for a restaurant chain. Technology serves as a “great equalizer” for wait staff, reducing performance gaps among workers. We’ve all been there… you’re out to eat and in need of...
Researchers Call for Industry Regulation to Stop ‘Photoshop’ Frenzy in Advertising
An analysis of legal and regulatory strategies that may help combat rampant “photoshopping” and the portrayal of unrealistic beauty standards in advertising has been published in the American Journal of Law & Medicine. Researchers from Harvard University, Dickinson College and Michigan State University College of Law are calling for industry regulation to curtail the digital alteration...
Diversity on Teams Leads to Positive Outcomes, but Not for All
Individuals on teams of diverse people working together can have better outcomes than those on teams with similar individuals, research as shown. But a new study by University of Michigan and Michigan State University researchers found that the very individuals who add diversity to their science teams surprisingly do not experience positive outcomes. Researchers examined diversity in...
Witnessing Uncivil Behavior
Suppose you’re at a nice restaurant celebrating your anniversary. When a customer at a nearby table complains that it’s taking too long to get his meal, you and your spouse overhear the server’s brusque response. Would the server’s behavior prompt you to leave a smaller tip for your own meal? When people witness poor customer...
What It Takes for Green Businesses to Advertise Online
The green industry in the United States is comprised of production and wholesale nurseries and wholesale/retail distribution centers, as well as related marketing interests. While the green industry traditionally has been among the fastest growing business sectors in the U.S. national economy, recently some of its segments have become stagnant or have declined in economic...